Introduction
Welcome to Rafiki Technologies Africa. These Terms of Use (“Terms”) govern your access to and use of our website, services, platforms, and any related digital or physical engagements provided by Rafiki Technologies Africa (“the Company”, “we”, “our”, or “us”).
By accessing our website or engaging our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.
Service Agreements and Payments
Specific services provided by Rafiki Technologies Africa are governed by separate written agreements, proposals, or contracts. These documents outline deliverables, timelines, payment terms, confidentiality obligations, and other binding conditions.
Invoices must be paid in accordance with the agreed payment terms. Failure to make timely payments may result in suspension or termination of services.
Scope of Services
Rafiki Technologies Africa is a diversified technology group providing IT services, digital marketing solutions, branding, strategic communications, and professional event management services across Africa.
The information presented on our website is provided for general informational purposes only and does not constitute a binding agreement unless formally agreed upon in writing through a signed contract or service agreement.
Eligibility and Acceptable Use
By using our website or services, you represent that you are at least 18 years old or accessing under the supervision of a legal guardian or authorized organization representative.
You agree to use our website and services only for lawful purposes and in a manner that does not infringe upon the rights of others, restrict or inhibit their use, or violate any applicable laws or regulations. Unauthorized use of this website, including attempts to gain unauthorized access to systems, misuse of data, or interference with website functionality, is strictly prohibited.
Intellectual Property
All content on this website, including text, graphics, logos, branding materials, digital assets, designs, service descriptions, and proprietary methodologies, is the intellectual property of Rafiki Technologies Africa unless otherwise stated.
You may not reproduce, distribute, modify, transmit, reuse, download, repost, copy, or use any content for commercial purposes without prior written consent from the Company. Any unauthorized use of our intellectual property may result in legal action.
Contact Information
OUR OFFICE ADDRESS
Rafiki Technologies Africa PTY Ltd.
Business Park, Sheffield Road, Mbabane, H100, Eswatini
PO BOX A271, Swazi Plaza
Client Responsibilities
Clients engaging our IT, marketing, or event management services agree to provide accurate information, timely approvals, necessary access credentials, and cooperation required for successful project delivery.
Delays in providing required materials or approvals may affect timelines and project outcomes, for which the Company shall not be held responsible.
Limitation of Liability
While we strive to provide high-quality services and accurate information, Rafiki Technologies Africa makes no warranties or guarantees regarding uninterrupted website access, error-free content, or specific business outcomes unless expressly stated in a written agreement.
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.
Third-Party Services and Links
Our website or services may include integrations, tools, or links to third-party platforms. Rafiki Technologies Africa does not control or assume responsibility for the content, policies, or practices of third-party services.
Use of third-party platforms is subject to their respective terms and policies.
Confidentiality
We respect the confidentiality of client information and expect the same in return. Any confidential information shared during the course of service delivery shall not be disclosed without authorization, except where required by law.
Termination
We reserve the right to suspend or terminate access to our website or services if a user violates these Terms, engages in unlawful conduct, or breaches contractual obligations.
Termination does not relieve parties of outstanding payment obligations or confidentiality commitments.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the jurisdictions in which Rafiki Technologies Africa operates, including Kenya and Eswatini, unless otherwise specified in a formal agreement.
Amendments
We may revise these Terms from time to time to reflect operational, legal, or regulatory changes. Updated Terms will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated Terms.